Download Software

VGo App

The VGo App is your interface to distant locations that have been empowered by one or more VGo's. By connecting to a VGo, you can see, hear, interact with others and move around in that distant facility - just as if you were there. Two-way audio, two-way video, easy driving controls, remote high resolution snapshot capture, and more. With the VGo App, you can visit from anywhere - home, office, on the road.


For Windows PCs    Download Now

   Version 3.0.2 Build 42017

Important - see Windows PC system requirements below


For Apple Macs    Download Now

   Version 3.0.2 Build 42027

Important - see Mac system requirements below


For iPad    Download Now From the Apple App Store

   Version 2.2.0

Important - see iPad system requirements below


Note: If you are updating your VGo App to this latest version and experience any performance issues, please contact the person responsible for the VGo Robot to ensure that the VGo has also been updated, or contact VGo Support for assistance.



What's new in this software version (VGo must also be running v3.0.2)

  • WiFi performance fixes and improvements
  • Improved Video Stability

Network Requirements for a computer running the VGo App

  • Broadband internet access with 768Kbps upload speeds
  • If inside an enterprise firewall, the following outboard firewall ports must be open:
    • Port 5222 (XMPP)
    • Port 3478 (STUN)
    • Port 80 (HTTP Non-proxy)
    • Port 443 (HTTPS Non-proxy)
    • Note: A port tester is included in the VGo App so you can easily determine port status

Windows PC System requirements

  • Windows 10, Windows 8, Windows 7 (recommended), or Vista
  • Intel Core2 Duo 2.0Ghz or equivalent or better
  • 2 GB RAM.
  • 40 MB free disk space on your hard drive.
  • Microphone and speakers or a headset
    • Headset or earbuds may dramatically improve audio quality depending on your PC model and configuration
  • Camera
  • A mouse with a scroll wheel highly recommended

Apple Mac System requirements

  • Mac OS X version 10.6 or higher (Mavericks is supported)
  • i3, i5, or i7 Intel Processor
  • 2 GB RAM.
  • 40 MB free disk space on your hard drive.
  • Microphone and speakers or a headset
    • Headset or earbuds may dramatically improve audio quality depending on your PC model and configuration
  • Camera
  • A Magic Mouse with scrolling is highly recommended

iPad System requirements

  • iPad 3rd Generation or Later, iPad Mini
  • iOS Version 6.0 - 8.2
  • Headset or earbuds may dramatically improve audio quality